Deposits are USDT over the Polygon network only. Your deposit address is issued once under Wallet and never changes — it is the only address that is ever valid for your account.
Deposits are currently disabled in production while the chain indexing, treasury sweeping and reconciliation work is being rolled out, so no deposits are being credited right now. Credits appear after Polygon confirms on-chain, not before the network sees the transaction.
If you were sent an address anywhere else — a chat message, an attachment, another site — that address is not from us. Do not send funds to it; treat it as fraud.
If deposits are enabled and your transaction is confirmed on-chain but still not showing in Wallet, chat with us and include the transaction hash.